Paperless Direct Debits were introduced in 1998 to remove the paper instruction from the sign-up process enabling improved sales and payment processes for many businesses.

Paperless Direct Debit enables service users to capture payers’ bank details over the telephone, on-line or any other means approved by your sponsor bank and can be used alongside the traditional paper based signup.

The Paperless Direct Debit process is:

1. The bank details are entered into the Direct Debit Management Software (e.g. Finance Application, Customer Management Software)
2. A confirmation letter/email is sent to the payer, advising of the new Direct Debit set-up.
3. The advance notice Letter/Email is sent to the payer, advising of the collection schedule. The advance notice can be combined with the confirmation letter.
4. The Paperless Direct Debit Instruction is lodged at the payer’s bank using AUDDIS.

Due to the additional liability and risk associated with it, Paperless Direct Debit isn’t appropriate for all types of business and client bases. Paperless Direct Debit cannot be used if:

• Two signatures are required
• A paper Direct Debit Instruction is requested by the payer
• Any Paperless Direct Debit Script question is not answered satisfactorily

The Paperless Direct Debit process will require you to make changes to your procedures and systems but will be well worth the effort.

Eazy Collect Services Ltd. is a BACS Approved Bureau
Direct Debit Collections